Communication & Engagement Services: Canberra-based Strategic Support
Communication & External Engagement Services
Do you need strategic support that fits the way you work?
No two communications challenges are the same - and that's exactly why a tailored approach to communication advisory services matters.
Maybe you just need a glow-up on your personal brand?
Maybe you're planning a one-off project, preparing a major bid, or need ongoing senior engagement and communications support without the overhead of a full-time employee?
We take the time to understand your context before shaping a solution that delivers.
Maybe you are sick of the random content coming from your online tools, and you just want to hit some strategic goals and be more impressive.
Who I Work With
UNIVERSITIES & RESEARCH ORGANISATIONS
Research commercialisation, stakeholder engagement, impact measurement, and teams preparing external-facing capability statements
SENIOR EXECUTIVES & EMERGING LEADERS
Board members building portfolio careers, executives overlooked for promotion, C-suite transitions to CEO, investment in staff identified as high-potential staff (HiPos), and executive presence development
CORPORATIONS & GOVERNMENT
Bid support, communications strategy, annual reporting, fractional leadership, stakeholder engagement
BASED IN CANBERRA, WORKING NATIONALLY ACROSS AUSTRALIA
Solving Your Specific Challenge
→ Need to commercialise university research? See: Research & Innovation Consulting
→ Overlooked for promotion or making the leap to C-suite? See: Executive Branding for Individuals
→ Developing HiPos staff for executive presence? See: Executive Branding for Individuals
→ Board member building independent reputation? See: Executive Branding for Individuals
→ Major tender or bid coming up? See: Super Sub Subcontracting Support
→ Require ongoing comms without full-time hire? See: Fractional Communications Leadership
→ Planning stakeholder engagement? See: Engagement Strategy & Implementation
→ Need strategic communications support? See: Strategic Communications
Check out the services below, then get in touch. Let's build something that works for your goals, your team, and your timeline.
Engagement Strategy & Implementation
I help universities, research organisations, and corporations build stakeholder engagement frameworks that turn complex innovations into commercial partnerships, tangible external engagement and measurable impact.
• Stakeholder engagement frameworks
• Research commercialisation & partnership strategies
• Community & industry outreach
• Alignment with purpose
• Deliver External KPIs that engender market and industry confidence
20 years of Business Development advisory skills to provide targeted outcomes.
Strategic Communications
I help executives and organisations position their expertise through brand messaging, media strategy, and content that cuts through noise and drives enquiries.
• Brand positioning & messaging
• Corporate communication & media strategy
• Social media strategy & execution
• Content Strategy
• Marketing Documents
• Pitch Decks
• Crisis Communication solutions & mitigation
• Public Relations triage and strategy
• External Communications Strategy
• Internal Communications Strategy - FREE 2026 downloadable calendar available now.
University Research & Innovation Consulting
I help Australian universities and research organisations build external impact that makes research visible and valuable to industry, government, and the public.
With proven experience at ANU Enterprise, I create the visibility foundation that enables partnerships and collaborations to succeed.
Without strategic external impact, opportunities fall flat - no matter how strong the research.
WHAT I DELIVER:
• External impact strategy for research visibility
• Research communications that translate complexity into value
• Capability statements that resonate with external stakeholders
• Stakeholder visibility frameworks and engagement strategy
• Impact measurement and continuous improvement systems
• Strategic positioning for research commercialisation
• Deliver tangible external impact results on time and on budget
WHY THIS MATTERS: Without clear external impact, partnership opportunities fall flat. I build the visibility foundation that enables everything else - collaborations, funding, industry engagement - to succeed.
Annual Reporting
Specialising in complex storytelling for universities, research organisations, and corporations needing Annual Reports. I help you create annual reports that document achievements and preserve positive corporate memory.
• Content strategy & editorial oversight
• Design and project management
• Alignment with reporting responsibilities
• Specialising in complex storytelling & case studies curated for maximum impact
• Document and preserve positive corporate memory of your achievements
On Demand: Fractional Communications & Engagement Leadership
I provide senior communications and engagement leadership to organisations that need strategic expertise without full-time executive overhead.
Need a trusted partner who can steer your brand, sharpen your strategy, and deliver results - without the full-time overhead?
I offer fractional services across communications, engagement, and strategy.
From thought leadership, public relations triage, marketing documents, to reports, social media to messaging, partnerships to positioning.
I'm your on-call expert, helping you cut through, connect, and grow.
“Super Sub” your next submission with SBC
Need a senior communications and engagement expert to strengthen your next bid, bolster delivery capacity, or fill a gap in your team?
We offer flexible, high-impact subcontracting support - on call for contracts, tenders, or non-ongoing roles.
Whether you need executive-level strategy, content that lands, stakeholder engagement that sticks, or just a safe pair of hands who can hit the ground running - I'm your trusted super sub, ready to step in and lift performance.
Branding: Individuals
I help senior executives and emerging leaders position themselves for their next big opportunity through strategic personal branding and executive presence.
WHO I WORK WITH:
SENIOR EXECUTIVES OVERLOOKED FOR PROMOTION
You've got the track record, but someone else got the role. I help you build visibility and executive presence so decision-makers see you as the obvious choice next time.
HR & CEO TEAMS INVESTING IN HIPOS
Developing your high-potential staff (HiPos) for C-suite readiness? I work with HR and leadership teams to build executive presence and strategic personal brands for emerging leaders.
C-SUITE LEADERS MAKING THE LEAP
Moving from technical expertise to CEO or executive leadership? I help you pivot your brand from subject matter expert to strategic business leader - the kind boards and recruiters seek out.
BOARD MEMBERS WITH PORTFOLIO CAREERS
Multiple board appointments? I help you develop an independent brand that positions you beyond any single organisation - building your reputation as a trusted governance expert.
WHAT WE'LL ACHIEVE TOGETHER:
• Strategic LinkedIn presence that attracts opportunities
• Executive brand positioning that differentiates you from peers
• Compelling narrative from technical expert to strategic leader
• Professional image and messaging refresh
• Clear articulation of your unique value proposition
• Visibility strategy that gets you noticed by decision-makers
• Personal brand guidelines aligned with career goals
Branding: Company
Imagine if every LinkedIn, Facebook or Instagram post, every newsletter article, and every online engagement from your team, was on brand.
Imagine what an aligned workforce can do to amplify your reputation, attract new talent and foster a positive and trusted culture in the workplace.
These objectives are achievable, as is the guidance you need to unlock future opportunities. A well branded Company on social media will attract future opportunities through clarity, alignment and market confidence.
Mystery Customer Feedback
Need an independent real-time assessment of what your customers are experiencing without the bias of engaging someone your team knows?
Find out what you're not seeing, where your blind spots are and what can be done to train your team for best-practice service standards.
Training
Need help aligning your workforce on brand, CRM, strategy, or communications pathway changes?
We provide executive education services designed to assist organisations in meeting their individual or group training needs.
Contact us for a bespoke quote on your requirements.
NFP Director: Comms
We are always looking for specialised Not-For-Profit (NFP) Non-Executive Director opportunities on boards.
Get in touch if you'd like to discuss how we can help your project, cause or community outreach program.
Every little bit helps make a better world.
Female Mentee - Glow Up
Female Mentee - Glow Up
Launching soon …
Each year, our Principal, Susan, will invite one (1) female business mentee to learn the ropes in branding, high-impact communications, business development, marketing and public relations.
Explore, identify and articulate your style for career success.
Why: Because it's never too late for an investment strategy that prioritises women in business, and creates greater gender equity in the workplace.
Value: $15,000
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to make your expertise more visible!