External advisor on communications and business development Canberra

Services

Do you need strategic support that fits the way you work?


No two communications challenges are the same - and that's exactly why a tailored approach to communication advisory services matters.

Maybe you just need a glow-up on your personal brand?

Maybe you're planning a one-off project, preparing a major bid, or need ongoing senior engagement support without the overhead of a full time employee?

We take the time to understand your context before shaping a solution that delivers.

Maybe you are sick of the random content coming from your online tools and you just want to hit some strategic goals and be more impressive.

Check out the services below as a starting point, then get in touch.

Let’s build something that works for your goals, your team, and your timeline.

Black background with large white text reading "Engagement" and a logo for Susan Blain Consulting below, featuring a stylized letter 'S' with a small speech bubble, and the tagline "Your Expertise, Made Visible."

Engagement Strategy & Implementation

  • Stakeholder engagement frameworks

  • Research commercialisation & partnership strategies

  • Community & industry outreach

  • Alignment with purpose

  • Deliver KPIs with confidence.

  • 20 years of Business Development advisory skills to provided targeted outcomes.

Communication Strategy  Susan Blain Consulting

Strategic Communications

  • Brand positioning & messaging

  • Corporate communication & media strategy

  • Social media strategy & execution

  • Content Strategy

  • Marketing Documents

  • Pitch Decks

  • Crisis Communication solutions & mitigation

  • Public Relations triage and strategy

  • Internal Communications Strategy

  • External Communications Strategy

Research and Innovation Impact  Susan Blain Consulting

University Research & Innovation Consulting

  • Translating complex research into market-ready insights

  • Research engagement strategy & impact measurement

  • Capability statements

  • Net Promoter Score Survey feedback & Continuous Improvement System

  • Dashboard metrics worth monitoring

  • Relationship management strategy

  • Deliver tangible impact results on time and on budget.

Annual Report Writer  Susan Blain Consulting

Annual Reporting

  • Content strategy & editorial oversight

  • Design and project management

  • Alignment with reporting responsibilities

  • Specialising in complex storytelling & case studies curated for maximum impact.

  • Document and preserve positive corporate memory of your achievements.

Fractional Marketing Communications Advice  Susan Blain Consulting

On Demand: Fractional Communications & Engagement Leadership

  • Need a trusted partner who can steer your brand, sharpen your strategy, and deliver results - without the full-time overhead?

  • I offer fractional services across communications, engagement, and strategy.

  • From thought leadership, public relations triage, marketing documents, to reports, social media to messaging, partnerships to positioning.

  • I'm your on-call expert, helping you cut through, connect, and grow.

Subcontract Communications expert  Susan Blain Consulting

“Super Sub” your next submission with SBC

  • Need a senior communications and engagement expert to strengthen your next bid, bolster delivery capacity, or fill a gap in your team?

  • We offer flexible, high-impact subcontracting support -on call for contracts, tenders, or non-ongoing roles.

  • Whether you need executive-level strategy, content that lands, stakeholder engagement that sticks, or just a safe pair of hands who can hit the ground running - I’m your trusted super sub, ready to step in and lift performance.

Branding advice for individuals  Susan Blain Consulting

Branding: Individuals

  • Connect with your peers on LinkedIn

  • Refresh your image - give yourself a branding glow up

  • Update skill sets and promote your value proposition

  • Understand and articulate your elevator pitch

  • Work ‘ON’' your brand with me to differentiate your skills and get noticed.

  • Turn a new leaf and reach new personal goals.

  • Work out your ‘style’ and make it work for you.

Branding advice for business Susan Blain Consulting

Branding: Company

  • Imagine if every LinkedIn, Facebook or Instagram post, every newsletter article, and every online engagement from your team, was on brand.

  • Imagine what an aligned workforce can do to amplify your reputation, attract new talent and foster a positive and trusted culture in the workplace.

  • These objectives are achievable, as is the guidance you need to unlock future opportunities. A well branded Company on social media will attract future opportunities through clarify, alignment and market confidence.

Customer Experience expert  Susan Blain Consulting

Mystery Customer Feedback

  • Need a fresh set of eyes from an customer service specialist?

  • Need independent real time assessment of what your customers are experiencing without the bias of engaging someone your team know?

  • Find out what your not seeing, where your blind spots are and what can be done to train your team for best practice service standards.

Engagement and Impact training  Susan Blain Consulting

Training

  • Need help aligning your workforce on brand, CRM, strategy, or communications pathway changes.

  • We provide executive education services designed to assist organisations meet their individual or group training needs.

  • Contact us for a bespoke quote on your requirements.

NFP Director opportunities -  Susan Blain Consulting

NFP Director: Comms

  • We are always looking for specialised NFP Non Executive Director opportunities on boards.

  • Get in touch if you’d like to discuss how we can help your project, cause or community outreach program.

  • Every little bit helps make a better world.

Branding expert  Susan Blain Consulting

Female Mentee - Glow Up

Launching soon …

  • Each year, our Director, Susan, will invite one (1) female business mentee to learn the ropes in branding, high-impact communications, business development, marketing and public relations.

  • Explore, identify and articulate your style for career success.

  • Why: Because it’s never too late for an investment strategy that prioritises women in business, and creates greater gender equity in the workplace.

  • Value: $15,000

Contact us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to make your expertise more visible!