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The Gen Z Stare Isn't a Generational Problem. It's a Branding One.
Executive presence has never been about pedigree. It has always been about whether the person in front of you signals confidence and credibility in the moment, through tone, posture, eye contact and response.
Want Real External Engagement Experience Before You're 30? Stop Waiting to Be Invited.
Nobody is going to hand a 26-year-old a board seat. But plenty of organisations are actively looking for exactly that person to join a junior board, an advisory council or a committee, right now.
The return of the human voice: why B2B trust is the differentiator nobody is talking about
In a communications environment saturated with AI-generated content, the decision to have and own a genuine, specific point of view has never mattered more.
Work’s Best Kept Secret
The belief that visibility equals vanity is rubbish. That if your work is good enough, it'll be noticed - fantasy!
The A to Z of External Engagement: Why Balance Matters More Than Volume
Sustained engagement isn't about doing more. It's about doing what matters, consistently, with clarity.
When Symbols Don’t Translate: Communication Across Borders
The symbols in this article and infographic are examples of visuals we often assume everyone understands. Some may surprise you. Clarity isn’t achieved by speaking louder; it’s achieved by designing for understanding.
Speaking Spotlight: International Association of Business Communicators (Canberra) 2025
Engagement POV: Perhaps not all audiences need to be engaged. Are you trying to engage everyone and wondering why it’s not working? Find out why not all stakeholders need to be engaged.
Privacy Awareness Week 2025
Susan Blain Consulting is proud to support Privacy Awareness Week, from 16-22 June, 2025.